PRICING & FAQ's

Our minimum age is nine years old. Anyone under the age of fourteen years we request please an adult to accompany in the game ('adult' being 18+). NB: In Cardiff we require an adult as part of the group at all times and after 8pm we are OVER 18s ONLY.

You are locked in a complex, the clock is set to an hour, and you must work together in a team to solve puzzles and search for clues around the rooms to ultimately work out a door code and escape within the hour.

The whole experience will last around 80 to 90 minutes. You will spend up to 60 minutes in the room (the maximum given time), however, a short briefing will be made before the game and we would love if, after your escape, you could share your experience with us while we take your photo and answer any of your questions!

The price is £25 per person however discounts are available for groups of 7 or more. Please get in touch should you require a quote for a larger group.

No! Please just confirm the details on your booking email are correct and then that’s all you need to do!

Absolutely! Our Escape Room experiences are perfect for team building exercises and group fun and we pride ourselves on providing exceptional service to our customers. We have a separate team which organises corporate and private events (Birthdays, Stag/Hen Do’s and Corporate). Contact us at [email protected] for more details.

The ESCAPE room experience is for people of all ages, backgrounds and genders who love puzzles and interactive challenges. Children under the age of 14 will need to be accompanied by an adult in the game when playing. The adult must be included in the total number booked for the game. Please note that children between 6 months and under 9 years old are not permitted into the games under any circumstances.

Each venue is slightly different but on the whole we are open from 12:00 Monday to Friday during school holidays and from 4pm at other times. We are open from 09:00 to 21.00 most weekends !

There is nothing you need to bring. Everything you need will be supplied. We would recommend to wear comfortable clothes and shoes you can move freely in. Please leave the stilettos at home though!!!

There is very little physical effort required to take part in our games however we must advise that it is entirely at an individuals own risk. The escape complexes are huge however should an individual want to leave this can be done in a matter of seconds.

We ask teams to arrive at least 15 minutes before the game starts for your briefing and introduction. There is plenty of parking at our Bristol & Oxford branches. In Oxford you will need to enter your registration into the system at reception.
Cardiff – We are right next door to St David's Shopping centre multi storey.

In Bristol we have five escape complexes. The ‘Bunker Blowout’ can hold between 2 – 8 people and is a three and a half star rating. Our ‘Abandoned Office’ has a capacity 2 – 8 people and is rated as four star. This game starts in darkness. Our third room is the infamous ‘Hostage Hostel’. This has a capacity of 2 – 8 people. Its a five star rating. Our newest games in Bristol are 'The Runner' based on the film trilogy The Maze Runner and 'Subject 11' which is themed around the TV series Stranger Things. You do not have to have seen the film or series.

In Cardiff we have four escape complexes open. Firstly the infamous ‘Hostage Hostel’. It’s a five star rating and players are handcuffed in pairs or threesomes. Then we have ‘The Runner’ based on the film trilogy” The Maze Runner” and ‘Subject 11’ which is themed around the TV series “Stranger Things”. Finally you can choose ‘Atomic Agency’ which is based in a cold war office.

In Oxford we have five escape complexes. NEW! 'Bunker Blowout II' (2-8 players) ‘Subject 11’ (2-6 players) , ‘Professor’s Predicament’ (2-6 players) and ‘Atomic Agency’ (2-6 players) are all four star and the infamous ‘Hostage Hostel’ is five star rating and can hold between 2 – 6 people.

City Mazes is a live event however subject to availability bookings can be rescheduled for an admin fee. There are no refunds available for cancelled sessions or attendees that have been paid for and then do not attend. Late arrivals of over 15 minutes are treated as a no-show and no refund will be offered under these circumstances. To change a booking please reply to your booking confirmation email with your request. Please note that no changes can be made over the phone.